 |
|
|
 |
Why purchase SMARTNet from ColdCypress?
ColdCypress adds extra value to your SMARTnet contract. We request renewal pricing from multiple sources thereby saving you the time and effort needed to find a competitive price.
From our Pittsburgh office we manage the contract for you making sure that all of your serial numbers are listed and correct. We help you co-terminate and merge your contracts for ease of use and renewal. We help you update your contracts when hardware is replaced. We review your contacts for end of life product and update you.
In addition to Cisco hardware replacement and updates, we offer onsite and remote support. ColdCypress offers service contracts custom tailored to fit your needs including onsite monthly or quarterly health checks. Included in these health checks, a Cisco Certified Engineer will download any available IOS upgrades. These health checks are a great way to see a problem before it affects your business.
Why purchase SMARTNet?
Cisco has very reliable hardware and software. So why purchase SMARTnet? This is more than just an insurance policy if your hardware fails. Cisco SMARTnet covers essential networking support for a range of Cisco devices such as routing, switching, wireless, security, and VPN applications. It is easy to use and cost-effective and it provides technical support that delivers timely resolutions.
Key features/benefits include:
- Online tools and resources that help streamline the support process as well as manage contracts and device inventory. This helps contribute to faster resolution of issues, thereby increasing productivity.
- Timely support from Cisco industry-leading technical support agents within normal business hours or after hours depending on the level of the contract purchased.
- Next Business Day Advance Replacement or Same Day Advanced Replacement, where available.
- Operating system software maintenance and support.
If you would like to see the value of having ColdCypress manage your SMARTnet, please call us at 412-677-1500 or e-mail Shanda Kanonik. We’d love to speak with you about your business.
|
|
|
|
|
|
|
Contact Us