Help Desk

Just pick up the phone 412.677.1515 for the Help Desk

ColdCypress offers a full Help Desk solution to assist your employees with everyday problems.

Our Help Desk personnel are certified to support all Microsoft Network Operating Systems, Desktop Operating Systems, Office Applications and all versions of Outlook, Exchange Server and SQL Server, as well as Server and Desktop Hardware, Printers, Network Copiers, Scanners, Smartphones and PDA's.

The Help Desk is staffed with highly motivated individuals who contribute to the well-being of clients everyday. Our business hours are Monday - Friday, 8:00am to 5:00pm, to assist you with the most technical problems you may experience. An extended hours option is available for support outside of the normal business day (including weekend support).

The latest technology is utilized to help us help you. The staff is hired and trained to be responsive to a client's problem and listen not only to the problem – but to the person.