Managed IT Service Solutions

Because we realize that Managed Service requirements are not all the same, we offer several levels of our ActiveManagementSM IT solutions and support, ranging from Help Desk, Server, and Network monitoring to VMware, Active Directory and Exchange assistance.

All can be customized providing different combinations of Monitoring, Monitoring and Alerting, Proactive Support Tasks, Remote Remediation, and Onsite Remediation included for a fixed price each month. Take a look at the table below and if you would like more information or a quick quote, just give us a call.

  ActiveManagement Silver ActiveManagement Gold ActiveManagement Platinum
Devices
Servers Monitoring and AlertingProactive Support Monitoring and AlertingProactive SupportRemediation Included (see below) Monitoring and AlertingProactive SupportRemediation Included (see below)
Workstations Monitoring Monitoring and AlertingProactive SupportRemediation Included (see below) Monitoring and AlertingProactive SupportRemediation Included (see below)
Routers/ Firewalls Monitoring and Alerting Monitoring and AlertingProactive SupportRemediation Included (see below) Monitoring and AlertingProactive SupportRemediation Included (see below)
Server Applications Monitoring and Alerting Monitoring and AlertingProactive SupportRemediation Included (see below) Monitoring and AlertingProactive SupportRemediation Included (see below)
Services
Remote
Help Desk		 Remote Help Desk Available Remote Help Desk Included Remote Help Desk Included
Onsite Repair Onsite Repair Available Onsite Repair Available Onsite Repair Included
Onsite Consulting Visits Onsite Consulting Visits Available Onsite Consulting Visits Available Onsite Consulting Visits Included
From $5 per workstation From $30 per workstation From $50 per workstation
Icon Key
Monitoring and Alerting Service Available
Proactive Support Service Included
Remediation Included (see Services)


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