Managed IT Support Services
ColdCypress delivers proactive maintenance services through our flat-rate ActiveManagementSM Service. The Platinum, Gold, and Silver managed support services include various levels of Network Monitoring and Support, Server Monitoring and Support and Desktop Monitoring and Support including 24X7 Help Desk options.
Our Managed Services offerings are designed to reduce your costs, increase your profits and mitigate your business risks, as we partner with you as your Virtual CIO and IT Department.
| Customer Key benefits include: |
| Predictable IT Spending |
Reduced Costs |
| Increased Productivity |
Better System Performance |
| Less Down Time |
Enhanced user Performance |
| Better Service |
An Expert Staff |
| Newer Technology |
24X7 Help Desk |
| Managed Services supported include: |
| CPU Performance |
Event Logs |
| Daily Backups |
Anti Virus Applications |
| Exchange |
Patching |
| Firewall Switches |
Routers |
| Windows Updates |
Virus Updates |
| Remote Support |
On Site Support |
| Hosted Exchange |
Hosted SPAM |
We become an extension of your business, and true Partner. Because our Service Plan is based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should.